Privacy Policy

Visitors and travellers. Browsing needs no account. If you choose to share your location, it is used in your browser to sort results and is not stored by us. We may estimate an approximate city from your network to show nearby listings. We count clicks from listings to businesses in aggregate.

The Discovery Assistant (for travellers). When you ask it a question, we keep the question, the answer and which listings were shown, together with the town or region the answer was for. We do not store your IP address or precise location with them. Your conversation stays in your browser for that session.

Job applicants. When you apply for a job: your name, email, optional phone number, your message and an optional résumé. No account is created.

Business owners and staff. Your email address (to sign you in), the business details you add or confirm, the photos you upload, and your conversations with the Roamlii Agent (the assistant for businesses) so you can pick up where you left off.

Business listings we create. Some listings are created from information businesses published themselves, for example on their website or on Roamlii’s previous site. This is business contact information (such as a business name, phone, website and business email). The owner can claim, correct or remove the listing at any time.

Technical information. To keep the service secure and prevent spam, we process limited technical data such as a salted, one-way hash of your IP address (kept briefly for rate limiting) and error reports when something breaks.

• To show listings, events, jobs and deals, and to answer questions through our AI assistants: the Discovery Assistant for travellers and the Roamlii Agent for businesses.
• To sign you in, run your business account and publish the changes you confirm.
• To send job applications to the employer you applied to.
• To send service emails you need, such as sign-in codes, claim invitations for your business, application notices and reminders to keep a listing accurate.
• To keep Roamlii secure, prevent abuse and fix problems.
• To understand, in aggregate, what visitors look for so we can improve Roamlii.

Roamlii uses AI models in two assistants: the Discovery Assistant answers travellers’ questions, and the Roamlii Agent helps businesses update their listing and hire. Questions, conversations and, when an employer asks for help reading applications, the application text are sent to an AI provider to produce a response. Our AI provider is configured not to retain your data or use it to train models.

The Roamlii Agent never changes a listing by itself: every change is shown to the owner as a proposal they accept or reject. When it helps an employer read applications, it is instructed to consider only job-related criteria and to ignore characteristics protected by human-rights law. The employer makes every hiring decision.

We do not sell or rent personal information. We share it only:

• With the employer you apply to — your application goes only to that business. Résumés are stored privately and are readable only by that employer.
• Publicly, when it’s part of a listing — business details on a published listing are public by design.
• With service providers who process data for us under contract, only to run Roamlii: database and file hosting (Supabase), website hosting (Vercel), AI processing (through OpenRouter), email delivery (Postmark), error monitoring (Sentry), spam protection (Cloudflare Turnstile), maps (OpenFreeMap, which receives standard map-tile requests from your browser) and address lookup (OpenStreetMap Nominatim).
• When required by law, or to protect the rights, safety or property of our users, the public or Roamlii.
• If the business changes hands, for example in a merger or sale, subject to this policy.

Your information may be stored and processed outside Canada, including in the United States, where our database and file storage, website hosting, AI processing, email delivery and error monitoring providers operate. While it is there, it may be accessible to courts and authorities under local law. We choose providers that protect information to a standard comparable to Canadian law, and we remain responsible for how it is handled. Questions about this can be sent to our privacy contact below.

• Discovery Assistant questions and answers: 90 days, then deleted.
• Technical spam-protection records: about a day.
• Job applications: kept so the employer can review them. You can ask us to delete your application at any time by emailing privacy@roamlii.com.
• Business accounts and listings: while the account or listing is active, and as needed afterwards for legal and accounting purposes.
• Photos added to a listing before the owner confirmed them: removed if the listing is still unclaimed 36 months after it was created.

We use only what Roamlii needs to work: a sign-in cookie for business accounts, and your browser’s session storage to keep a Discovery Assistant conversation and any location you share for that visit. We do not use advertising or cross-site tracking cookies. To count visits and measure how fast pages load, we use Vercel Web Analytics and Speed Insights: they set no cookies, don’t identify you, and only receive the page address (with private codes removed), the referring site, and your browser, device type and country.

You can ask us to:

• tell you what personal information we hold about you and give you a copy;
• correct information that is inaccurate;
• delete your information or your business account, or remove a business listing;
• stop sending you a type of email (service emails needed to use your account, such as sign-in codes, will still be sent).

Email privacy@roamlii.com. We’ll respond within 30 days and may need to confirm your identity first. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner.

We protect information with access controls that limit each account to its own data, encryption in transit, private storage for résumés, and sign-in without passwords. No system is perfectly secure; if a breach creates a real risk of significant harm, we will notify affected people and the Privacy Commissioner as the law requires.

Roamlii is not directed at children under 13, and business accounts are for adults acting for a business. Young people applying for seasonal jobs should follow the employer’s and their province’s rules on minimum working age.

We’ll update this page when our practices change and revise the date at the top. If a change materially affects how we use information you’ve already given us, we’ll tell business account holders by email before it takes effect.

Questions or requests about privacy: privacy@roamlii.com. Our privacy officer is responsible for this policy at Roamlii Adventures Inc.. See also our Terms of Service.